The Whole Shape of Operations Leadership
The role shows up mostly in its absence. What it is, the […]
When do you need a fractional COO?
It is a reasonable question that gets muddier the more people you […]
What Does the Strategy & Operations Role Do?
Anyone job searching has seen listings for strategy & operations [S&O] positions. […]
The Real Reason 88% of Transformations Fail (Hint: It’s Not Only Your Talent)
Stop asking “Do we have the right people in critical roles?” Start […]
How Will AI Impact Your Organization?
AI is no longer a decision organizations are making. It’s already embedded […]
Supporting High Stakes Decision Making
A few years ago, I was discussing the company’s OKR tracking with […]





