The Whole Shape of Operations Leadership

The role shows up mostly in its absence. What it is, the […]

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When do you need a fractional COO?

It is a reasonable question that gets muddier the more people you […]

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What Does the Strategy & Operations Role Do?

Anyone job searching has seen listings for strategy & operations [S&O] positions. […]

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The Real Reason 88% of Transformations Fail (Hint: It’s Not Only Your Talent)

Stop asking “Do we have the right people in critical roles?” Start […]

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How Will AI Impact Your Organization?

AI is no longer a decision organizations are making. It’s already embedded […]

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Supporting High Stakes Decision Making

A few years ago, I was discussing the company’s OKR tracking with […]

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